Terms of Service

Acceptance

These terms govern your use of the Axiom OrderFlow website, the public demos, and the service (together, the “Service”), provided by Axiom Neurophysiology (“Axiom,” “we”). By using the Service you agree to these terms. If you are using it on behalf of an organization, you represent that you are authorized to bind that organization.

Paid use of the product is governed by a separate written agreement (an order form or master services agreement) between your organization and Axiom. Where that agreement conflicts with these terms, that agreement controls.

The public demos

The live demo and the “try it with your own order form” extraction demo are provided for evaluation only, on synthetic or blank documents. You agree not to upload real patient information or other confidential data to the demos. The live demo runs on a synthetic dataset in a disposable, read-only account; the extraction demo processes your file in memory and stores nothing. We may rate-limit, suspend, or withdraw the demos at any time.

Acceptable use

You agree not to:

• Upload real Protected Health Information to any workspace not authorized for PHI, or to the public demos.
• Attempt to access another organization's data, probe or bypass access controls, or disrupt the Service.
• Reverse engineer, scrape, or resell the Service except as permitted by law or your agreement.
• Use the Service to violate any law or the rights of others.

Accounts and security

You are responsible for activity under your account and for keeping your credentials secure. Two-step verification is available and recommended. Administrators are responsible for managing membership and roles within their organization.

Customer data and PHI

As between you and Axiom, your organization owns the data in its workspace. We process it as described in our Privacy Policy and your agreement. Real PHI is handled only after the applicable Business Associate Agreements are signed and PHI mode is unlocked for your workspace — see our Security overview.

Availability and disclaimers

We work to keep the Service reliable, but the website and public demos are provided “as is,” without warranties of any kind to the extent permitted by law. Service levels for a paying customer, if any, are set in that customer's agreement. Axiom is not a substitute for clinical judgment; the product supports operational workflow and does not provide medical advice.

Limitation of liability

To the extent permitted by law, Axiom is not liable for indirect, incidental, or consequential damages arising from use of the website or public demos. Liability for the paid Service is governed by the limitations in your agreement.

Changes and contact

We may update these terms as the Service changes; the effective date above reflects the current version. Questions? Email info@axiomeeg.com.